Tenants

Looking To Rent?

A Tenants Guide - The Rental Process

Are you looking for a property to let?

If you are renting a home for the first time, or have not rented a property through Symonds Taylor before, read our straightforward Tenant Guide to the Rental Process for useful information on every step of the rental journey, from arranging viewings, paying deposits, obtaining references and signing leases.

1. Know the Rental Market in Newcastle
Newcastle is a vibrant city with a mix of student lets, professional apartments, and family homes.
 
Popular areas include:
  • Jesmond – trendy, great for students and young professionals
  • Heaton – more affordable, family-friendly
  • Sandyford – close to both universities and the city centre
  • Gosforth – a quieter suburb, ideal for families
  • City Centre – modern flats, close to work and nightlife
Factor in:
Make sure you’ve budgeted for:
  • 5 weeks’ deposit
  • First month’s rent
  • Holding deposit (usually 1 week’s rent)
Popular Newcastle-specific platforms:
  • OpenRent
  • Rightmove / Zoopla (filter by Jesmond, Heaton, etc.)
  • Central heating (most places will have gas)
  • Double glazing (important in older Victorian homes)
  • Parking permits (especially in Jesmond/Sandyford)
  • Distance to public transport links –  Newcastle has a great Metro system

Please note that this is a standard process applicable to anyone wishing to rent a property.

  • Viewing takes place
  • References are sought
  • Supply of Proof of ID and Right to Rent
  • Pay a Holding deposit
  • Review and Sign AST (Assured Shorthold Tenancy)  contract
  • Pay Deposit (this will be held in a Client Deposit Protection Scheme)
You’ll receive:
  • Our “How to Rent” guide
  • EPC (Energy Performance Certificate)
  • Gas safety certificate
  • Electrical safety report
Managed by Newcastle City Council:
  • Local support available:
    • Shelter North East
    • Newcastle City Council – Private Rented Services (for complaints about housing conditions)
    • Citizen’s Advice Newcastle
  • Take time-stamped photos on move-in
  • Ask for a copy of the inventory
  • On move-out, clean thoroughly and leave the property in the same condition it was when you moved in
For more information, follow the link below:

Are you looking for a property to let? Read our Tenant Guide to the Rental Process for useful information on every step of the rental journey, from arranging viewings, paying deposits, obtaining references and signing leases.

A Tenants Guide – The Rental Process

If you are renting a home for the first time, or have not rented a property through Symonds Taylor before, this useful guide takes you through the process, from arranging a viewing to organising deposits and references and once your referencing has been approved, signing the lease and going through the inventory.

A Tenants Guide - The Rental Process

If you are renting a home for the first time, or have not rented a property through Symonds Taylor before, this useful guide takes you through the process, from arranging a viewing to organising deposits and references and once your referencing has been approved, signing the lease and going through the inventory.

Arranging a Viewing
You can arrange a viewing of one of our properties in person, by telephone or via email. We offer flexible daytime appointments and virtual viewings to fit around busy lives. Please note that many of our properties are advertised whilst tenants are still in situ, therefore it is advisable to contact us at least 48 hours before you wish to view, so that we can give our tenants plenty of notice. To arrange a viewing please get in touch with our team.

Once we have found the right property for you, the next stage in the process is to get the owner’s approval and to take a deposit from you in order to secure the property and take it off the market. We will collect a deposit from you and ensure this is transferred to an approved tenancy deposit schemes (Symonds Taylor is required to do this within 30 days of the tenancy starting), where it will be held for the duration of the tenancy. Your deposit will be returned to you following our final inspection of the property when you vacate.

We offer our landlords peace of mind by carrying out thorough referencing on all of our tenants before they move in. All our referencing is carried out by a registered referencing agency. The type of references we require depend on your individual circumstances, but our standard referencing procedure involves completing our application form and providing us with:

  • One form of photographic identification, such as a passport or driver’s licence.
  • Two most recent monthly salary slips, or a letter from your employer confirming your position within the company and your salary.
  • Three years proof of address in the form of utility bills, bank statements, etc.
  • If you are self employed you will need to provide three years of accounts, or your accountants contact details so that we can contact them directly.
  • If you have just relocated to Scotland and you have not secured employment yet, you may be asked to pay 6 months’ rent upfront.
Once all the referencing has been approved, your lease will be emailed to you for e-signature. Your first month’s rent will be due on or before the date of entry. This is usually paid by debit or credit card or bank transfer, when you sign your lease and pick up your keys.
You will be given an inventory when you collect your keys to your new home. This is a list of all the items in the property and their condition. You must go through the inventory thoroughly to make sure that you are happy with its content and return it to us with any amendments within seven days. If you do not return your inventory to us we will assume that you are in agreement with its content and this will stand when it comes to you vacating the property.

If you have any questions, or would like to find out more about renting a property through Symonds Taylor, please get in touch with your local team today.

Map of Newcastle upon Tyne and surrounding areas Symonds Taylor Estate and Lettings Agents cover
EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5
Based on 67 reviews
Posted on Google Google
Anya Bramich profile picture
Anya Bramich
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had a good experience of buying through Symonds Taylor and in particular Claire who handled all the after-sales work. She went above and beyond the service we got from the estate agent who sold our house (Bailey & Co) so I would definitely choose them for my next house sale.
Posted on Google Google
Sahan Rannan-Eliya profile picture
Sahan Rannan-Eliya
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great personal and efficient Estate Agents. We had great service from Symonds-Taylor. We had tried to sell our period home a few years ago, but despite Rob Symonds' best efforts at that time getting prospective buyers through and enthusing them about our home we were let down by a couple of dubious surveyors being unfairly negative about the house. After a few years renting it out, we went to sell again. Selling a home is always stressful but we felt we would be in good hands from our previous experience, and we were not wrong. Claire and Rob provided an efficient, pleasant and 'personal' advice and service throughout, and steered the sale through with little fuss. Thank you!!
Posted on Google Google
Will Duffield profile picture
Will Duffield
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional and helpful throughout the whole process of selling a property for me. Would highly recommend. Thanks
Posted on Google Google
James Tappenden profile picture
James Tappenden
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Rob and the team are fantastic, through the buying process they made things easy and truly care about the customer. Very highly recommended!
Posted on Google Google
Josh Spurling profile picture
Josh Spurling
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brilliant estate agents. I have dealt with a lot of estate agents up here and these are definitely one of the best.
Posted on Google Google
Caroline Lamb profile picture
Caroline Lamb
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I highly recommend the team at Symonds Taylor. They guided me through sale and purchase and made the process straightforward and stress free.
Posted on Google Google
Madonna Yumnam profile picture
Madonna Yumnam
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We bought our first home from Symonds Taylor and it was a seamless experience! Honourable mentions to Rob for taking the time to show us the homes and walking us through the features while most estate agents send part time students to just tick your name on an excel sheet of views booked on the day and Claire for meticulous updates and follow-ups.
Posted on Google Google
Sylvia Worthy profile picture
Sylvia Worthy
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Rob and the team have been fantastic throughout the sales process. It was a highly professional service, delivering impressive photographs, marketing material and very helpful advice in an efficient timeframe. I would highly recommend Symonds Taylor Estate Agents.
Posted on Google Google
Georgie Cumming profile picture
Georgie Cumming
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Rob and the team are fantastic, there isn’t another Newcastle estate agent I would consider using. We have now been through two sales and a purchase with the team in recent years. They were able to act incredibly quickly on our recent sale, providing an honest well thought out valuation, producing high quality photographs and having multiple viewings prior to listing on Rightmove. Rob is able to find the perfect balance between making sure perspective buyers have enough time to view and ensuring that the viewings aren’t too disruptive. During the conveyancing process Claire was brilliant at making sure both sides were kept up to date with progress and we were able to complete within 3 months. Thanks again for all your hard work and a fantastic result!
Verified by Trustindex
Trustindex verified that these reviews were published on Symonds Taylor I Lettings & Estate Agents in Jesmond's Google Business Profile. Learn more

Read What Our
Customers Say

Property Search

Show Sold STC
Show Let Agreed