Looking To Rent?
A Tenants Guide - The Rental Process
Are you looking for a property to let?
If you are renting a home for the first time, or have not rented a property through Symonds Taylor before, read our straightforward Tenant Guide to the Rental Process for useful information on every step of the rental journey, from arranging viewings, paying deposits, obtaining references and signing leases.
1. Know the Rental Market in Newcastle
- Jesmond – trendy, great for students and young professionals
- Heaton – more affordable, family-friendly
- Sandyford – close to both universities and the city centre
- Gosforth – a quieter suburb, ideal for families
- City Centre – modern flats, close to work and nightlife
2. Set Your Budget
- Council Tax (Band A–D typical in Newcastle): ~£1,300–£2,000/year (students are exempt)
- Utilities: £100+ per month depending on property size (https://new.newcastle.gov.uk/council-tax/council-tax-explained/council-tax-bands
- Internet: ~£25/month
- 5 weeks’ deposit
- First month’s rent
- Holding deposit (usually 1 week’s rent)
3. Where to Search
- OpenRent
- Rightmove / Zoopla (filter by Jesmond, Heaton, etc.)
4. What to Look for in Newcastle Rentals
- Central heating (most places will have gas)
- Double glazing (important in older Victorian homes)
- Parking permits (especially in Jesmond/Sandyford)
- Distance to public transport links – Newcastle has a great Metro system
5. Our Rental Process
Please note that this is a standard process applicable to anyone wishing to rent a property.
- Viewing takes place
- References are sought
- Supply of Proof of ID and Right to Rent
- Pay a Holding deposit
- Review and Sign AST (Assured Shorthold Tenancy) contract
- Pay Deposit (this will be held in a Client Deposit Protection Scheme)
- Our “How to Rent” guide
- EPC (Energy Performance Certificate)
- Gas safety certificate
- Electrical safety report
6. Council Tax in Newcastle
- Check band via: https://www.gov.uk/council-
tax-bands - Students must submit an exemption certificate via their uni portal
7. Repairs & Support
- Local support available:
- Shelter North East
- Newcastle City Council – Private Rented Services (for complaints about housing conditions)
- Citizen’s Advice Newcastle
8. Moving In / Out Tips
- Take time-stamped photos on move-in
- Ask for a copy of the inventory
- On move-out, clean thoroughly and leave the property in the same condition it was when you moved in
Are you looking for a property to let? Read our Tenant Guide to the Rental Process for useful information on every step of the rental journey, from arranging viewings, paying deposits, obtaining references and signing leases.
A Tenants Guide – The Rental Process
If you are renting a home for the first time, or have not rented a property through Symonds Taylor before, this useful guide takes you through the process, from arranging a viewing to organising deposits and references and once your referencing has been approved, signing the lease and going through the inventory.
A Tenants Guide - The Rental Process
If you are renting a home for the first time, or have not rented a property through Symonds Taylor before, this useful guide takes you through the process, from arranging a viewing to organising deposits and references and once your referencing has been approved, signing the lease and going through the inventory.
Arranging a Viewing
Deposits
Once we have found the right property for you, the next stage in the process is to get the owner’s approval and to take a deposit from you in order to secure the property and take it off the market. We will collect a deposit from you and ensure this is transferred to an approved tenancy deposit schemes (Symonds Taylor is required to do this within 30 days of the tenancy starting), where it will be held for the duration of the tenancy. Your deposit will be returned to you following our final inspection of the property when you vacate.
Referencing
We offer our landlords peace of mind by carrying out thorough referencing on all of our tenants before they move in. All our referencing is carried out by a registered referencing agency. The type of references we require depend on your individual circumstances, but our standard referencing procedure involves completing our application form and providing us with:
- One form of photographic identification, such as a passport or driver’s licence.
- Two most recent monthly salary slips, or a letter from your employer confirming your position within the company and your salary.
- Three years proof of address in the form of utility bills, bank statements, etc.
- If you are self employed you will need to provide three years of accounts, or your accountants contact details so that we can contact them directly.
- If you have just relocated to Scotland and you have not secured employment yet, you may be asked to pay 6 months’ rent upfront.
Lease Signing
Inventory
If you have any questions, or would like to find out more about renting a property through Symonds Taylor, please get in touch with your local team today.
Excellent rating
Based on 67 reviewsTrustindex verifies that the original source of the review is Google. I had an excellent experience with Symonds Taylor - Letting & Estate Agents in Jesmond. The team was professional, approachable, and highly knowledgeable, making the entire process smooth and stress-free. They were always responsive and kept me well informed at every stage. What really stood out was their attention to detail and commitment to delivering outstanding service. Everything was handled efficiently, and I felt fully supported throughout. I would highly recommend Symonds Taylor to anyone looking for reliable and trustworthy property professionals. A truly five-star experience! Siam AhmedTrustindex verifies that the original source of the review is Google. Great personal and efficient Estate Agents. We had great service from Symonds-Taylor. We had tried to sell our period home a few years ago, but despite Rob Symonds' best efforts at that time getting prospective buyers through and enthusing them about our home we were let down by a couple of dubious surveyors being unfairly negative about the house. After a few years renting it out, we went to sell again. Selling a home is always stressful but we felt we would be in good hands from our previous experience, and we were not wrong. Claire and Rob provided an efficient, pleasant and 'personal' advice and service throughout, and steered the sale through with little fuss. Thank you!! Sahan Rannan-EliyaTrustindex verifies that the original source of the review is Google. Very professional and helpful throughout the whole process of selling a property for me. Would highly recommend. Thanks Will DuffieldTrustindex verifies that the original source of the review is Google. Rob and the team are fantastic, through the buying process they made things easy and truly care about the customer. Very highly recommended! James TappendenTrustindex verifies that the original source of the review is Google. Brilliant estate agents. I have dealt with a lot of estate agents up here and these are definitely one of the best. Josh SpurlingTrustindex verifies that the original source of the review is Google. I highly recommend the team at Symonds Taylor. They guided me through sale and purchase and made the process straightforward and stress free. Caroline LambTrustindex verifies that the original source of the review is Google. We bought our first home from Symonds Taylor and it was a seamless experience! Honourable mentions to Rob for taking the time to show us the homes and walking us through the features while most estate agents send part time students to just tick your name on an excel sheet of views booked on the day and Claire for meticulous updates and follow-ups. Madonna YumnamTrustindex verifies that the original source of the review is Google. Rob and the team have been fantastic throughout the sales process. It was a highly professional service, delivering impressive photographs, marketing material and very helpful advice in an efficient timeframe. I would highly recommend Symonds Taylor Estate Agents. Sylvia WorthyTrustindex verifies that the original source of the review is Google. Rob and the team are fantastic, there isn’t another Newcastle estate agent I would consider using. We have now been through two sales and a purchase with the team in recent years. They were able to act incredibly quickly on our recent sale, providing an honest well thought out valuation, producing high quality photographs and having multiple viewings prior to listing on Rightmove. Rob is able to find the perfect balance between making sure perspective buyers have enough time to view and ensuring that the viewings aren’t too disruptive. During the conveyancing process Claire was brilliant at making sure both sides were kept up to date with progress and we were able to complete within 3 months. Thanks again for all your hard work and a fantastic result! Georgie Cumming
Read What Our
Customers Say
Exceptional Service Throughout the Sale
Rob and the team have been fantastic throughout the sales process. It was a highly professional service, delivering impressive photographs, marketing material and very helpful advice in an efficient timeframe.
I would highly recommend Symonds Taylor Estate Agents.
S. Worthy
Buying Our First Home Through Symonds Taylor Was A Seamless Experience
We bought our first home from Symonds Taylor and it was a seamless experience! Honourable mentions to Rob for taking the time to show us the homes and walking us through the features while most estate agents send part time students to just tick your name on an excel sheet of views booked on the day and Claire for meticulous updates and follow-ups.
M Yumnam
Symonds Taylor Made Our Move with a New Baby Stress-Free
You’ve made a stressful period in our lives so much easier. Having a baby and moving at the same time would not have been possible for us without you both and would have likely ended up in murder or divorce!
G Malhotra
Symonds Taylor Helped Us Secure Our First Home
Sofia and I cannot thank you and your team enough for all the work you put in to help us get our first home!
Courteous Team and Fair Pricing Made for a Positive Buying Experience
As a buyer of a property through Symonds Taylor (Rettie at the time) the team were courteous and easy to deal with. They had a reputation for fair pricing, which is how my purchase played out. All in all good experience.
A Houghton
Rob and Claire’s Expertise Secured Our Dream Home Amidst an 8-House Chain
Rob and Claire were excellent throughout our purchase, they helped us secure our dream house in Newcastle. Rob was instrumental in ensuring an 8-house chain successfully completed!
J O